August 24, 2023
Wilmington, DE
Job Type


About Us

DEXSTA Federal Credit Union is a not-for-profit full service financial institution that exists to serve its members. "Since 1937, our credit union has maintained our commitment of 'people helping people.' If our members have a need, we find the solution. Be sure to visit any of our branches and see the difference a credit union makes."


Our Communities

Fulfilling the credit union movement's mission of "people helping people" is always at the heart of DEXSTA Federal Credit Union's community efforts. We lean upon the old adage of "actions speak louder than words" to bring that philosophy to life in our communities. DEXSTA has been a long-time supporter of Children's Miracle Network (CMN) Hospitals, Ronald McDonald House, and Sunday Breakfast Mission. We also support the Boys & Girls Clubs of Delaware and are always looking for new ways to get involved! Any time the DEXSTA team comes together for a good cause, some fun and laughs always seem to follow!

Our full-time positions come with the following benefits that are paid by the company for employees:

  • Medical and prescription plan
  • Vision Plan
  • Life Insurance
  • AD&D Insurance
  • Money Purchase Plan(Pension plan)
  • Short Term Disability
  • Long Term Disability
  • Paid Time Off

Additional Benefits:

  • Dental Insurance
  • AFLAC Insurance
  • 401k Plan with company match
  • Incentive plans for certain positions
  • Membership to the Credit Union

DEXSTA Federal Credit Union is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. DEXSTA Federal Credit Union makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Position Summary:

Processes daily ACH and Share Draft activity, evaluate return activity and monitor WHOA account usage and activity.


Follow all credit union policies, procedures, and requirements in addition to all state and federal laws and regulations, including Regulation CC, the Bank Secrecy Act, OFAC and USA Patriot Act/Customer Identification Act (CIP). Educate members on various credit union policies, procedures and related laws and regulations where applicable.

Administer daily Fedline Advantage processes; upload/download daily ACH items received and originated.

Administer Vizo processes; upload/download daily share draft files, view images for exception items or by member request.

Process all daily batch control jobs in the core processing system related to ACH / share drafts. Process exceptions to these jobs systematically or manually.

Review daily deceased/DNE reports and process maintenance on deceased account records.

Monitor WHOA program; review daily reports, review and monitor member accounts for WHOA, NSF and charge off activity.

Maintain cashier check registers, including unpresented cashier check report.

Answer inquiries pertaining to ACH/ drafts / WHOA program and cashier checks.

Process stop payments, voids and unauthorized transactions for ACH, drafts, and cashier checks.

Process/verify wire/remittance transfer transactions through Fed-Line and Zephyr including OFAC searches.

Assist with member inquiries with online Bill Payment transactions and exceptions.

Maintain and monitor subsidiary ledgers. Research and correct any general ledger out of balance conditions.

Maintain member ACH origination database.

Maintain records retention requirements for ACH and drafts.

Maintain adequate postage for daily operations.

Complete applicable month end procedures.

Assist other accounting team members as directed.

Participate in various ACH education sessions annually. Review and report on all ACH rule changes. Maintain current and update applicable rule books annually.

Other duties as assigned.

Essential Functions:

Lifting of up to 20 pounds, twisting and kneeling are frequently required

Extended sitting up to 95% of the time

Continuous sound perception/discrimination and verbal speech ability.

Intermediate mathematical skills (calculations/concepts involving decimal and percentages).

Ability to use a computer and adding machine, perform minor math calculations and general account reconciliations.

Knowledge of basic accounting principles. Knowledge of credit union data processing system and credit union cash management policies and procedures.

Knowledge of Microsoft Office programs.

Excellent oral and written communication skills.

Problem solving skills.

Occasional travel required.

Must be bondable.

Education, Training and Experience:

High school diploma and Associate's Degree in Accounting or equivalent experience. Previous experience of 1 to 3 years with ACH processing and knowledge of the ACH rules preferred.


The information in this position description has been designed to illustrate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all the duties and responsibilities and/or qualifications required of any employee assigned to this position.


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