ASSISTANT HEAD TELLER
DEXSTA Federal Credit Union is a not-for-profit full service financial institution that exists to serve its members. "Since 1937, our credit union has maintained our commitment of 'people helping people.' If our members have a need, we find the solution. Be sure to visit any of our branches and see the difference a credit union makes."
Jerry King | PRESIDENT, CEO
Fulfilling the credit union movement's mission of "people helping people" is always at the heart of DEXSTA Federal Credit Union's community efforts. We lean upon the old adage of "actions speak louder than words" to bring that philosophy to life in our communities. DEXSTA has been a long-time supporter of Children's Miracle Network (CMN) Hospitals, Ronald McDonald House, and Sunday Breakfast Mission. We also support the Boys & Girls Clubs of Delaware and are always looking for new ways to get involved! Any time the DEXSTA team comes together for a good cause, some fun and laughs always seem to follow!
DEXSTA Federal Credit Union is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. DEXSTA Federal Credit Union makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Our full time positions come with the following benefits that are paid by the company for employees:
- Medical and prescription plan
- Vision Plan
- Life Insurance
- AD&D Insurance
- Money Purchase Plan(Pension plan)
- Short Term Disability
- Long Term Disability
- Paid Time Off
- Dental Insurance
- AFLAC Insurance
- 401k Plan with company match
- Incentive plans for certain positions
- Membership to the Credit Union
Position Summary :
Provides, prompt, efficient and courteous service to members while assisting with the operation of the Teller Line. Completes transactions and related documentation for deposits, withdrawals, loan payments and transfer of funds. Cross-sells credit union services.
Follow all credit union policies, procedures, and requirements in addition to all state and federal laws and regulations, including Regulation CC, the Bank Secrecy Act, OFAC and USA Patriot Act/Customer Identification Act (CIP). Educate members on various credit union policies, procedures and related laws and regulations where applicable.
Perform the duties of a teller.
Assume the responsibility for the ATM in the absence of the Head Teller or when the office operation dictates the need.
Assume responsibility for the CDM/TCRs and coin machine in the absence of the Head Teller or when the office operation dictates the need.
Cross-sell credit union products and services when possible.
Assist the Head Teller in conducting monthly audits of all teller drawers, vaults, ATMs and cash dispensing machines where applicable.
Provide backup and support to the Head Teller and other employees within the office when necessary.
Other duties as assigned.
Lifting up to 35 pounds is occasionally required
Extended sitting up to 70% of the time
Squatting, kneeling, reaching above and below shoulder level is occasionally required
Bending and twisting is frequently required
Sound perception/discrimination and verbal speech ability is continuously required
Some exposure to dust and/or extreme noise levels may occasionally apply.
Intermediate mathematical skills (calculations/concepts involving decimals and percentages)
Occasional travel, irregular hours and exposure to dust may be required
Ability to use PC software and office equipment.
Excellent verbal communication skills.
Must be bondable.
Education, Training and Experience:
High school diploma or the equivalent.
Cash handling and settlement experience.
Customer service experience.
The information in this position description has been designed to illustrate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all the duties and responsibilities and/or qualifications required of any employee assigned to this position.